Chrome Bookmarks Missing after Windows 10 April 2018 Update?

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  • Post category:Announcements

Have you noticed that your Chrome Bookmarks, settings and preferences are missing after the Windows 10 April 2018 update? You’re not alone. The latest Windows 10 update has a habit of causing user profiles in Google Chrome to reset if they were signed in with a Google account on some systems. Thankfully, the fix is pretty easy. To restore your bookmarks and history, do the following:

  1. On your computer, open Google Chrome.
  2. Click on the “People” icon in the top right hand corner of Google Chrome.
  3. Click on “Sign into Chrome”
  4. A pop-up should appear asking you to enter your username and password for your Google account (eg. Gmail). Enter these details and sign in.
  5. If Chrome asks you whether you would like to create a new profile or link your existing data, select “Link Data”.
  6. Wait a few moments and your bookmarks and settings should return.

For more information on signing into Chrome, see this link:

Whilst most of your bookmarks and settings would have returned, there are still a few things that you may need to do, such as:


  • Configure or sign back into any Chrome extensions that you had setup previously (eg. LastPass). You can do this by clicking on the extension icon and following the prompts to sign back into your account with your details
  • Log back into any sites that you use regularly. This is generally easiest if you have your password manager (eg. LastPass) setup by this stage
  • Configure any additional add-ons or preferences for specific web-based apps or extensions (eg. Auskey)

From here everything should be back to normal. If you continue to have trouble, feel free to reach out to us and we would be happy to assist!