A Word on Privacy

At Amigo Technology, our clients’ security and privacy is of paramount importance. We respect the privacy of your information and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

Updating Your Information

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected within our secure data systems. Additionally, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

Handling of Information

The data you provide to us empowers us to carry out our services and ensure you receive the best support. Your basic contact information as well as any other data provided is treated as strictly confidential within our secure data systems. This is including, but not limited to:

• Personal information such as your name, date of birth, email address, phone number, address
• Security information such as account or system credentials
• Information pertaining to business practices or client privileged information

The data you provide us is not used for any other purpose than to provide you with quality service. Details are only supplied to a third party when it is required by law or to provide goods or services at your request. We will never use your information to provide you with marketing material without your consent.

Security Policy

We aim to ensure the highest level of security for information submitted to us, and we regularly update our security systems as technology improves. Some of the systems we use are mandatory modern authentication methods across all applicable platforms, encrypted traffic, securely encrypted credential management systems and secure file access control.

Disclaimer

There are certain security factors that are outside of our control, such as Zero-Day Exploits, major data breach in an external service or client failure to comply with secure practices. Whilst we strive to mitigate these risks through minimal exposure and careful planning, we cannot be held liable for these external factors.